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Sofitel and MGallery STEP and Virtuoso Amenities Program

Sofitel’s Preferred Partner Program – STEP – and Virtuoso offer opportunities to be upgraded when staying at over 180 Sofitel and MGallery hotels or resorts throughout the world. Depending on the Sofitel or MGallery property, we will make your reservation with either STEP benefits or Virtuoso benefits. (Ten Sofitel hotels are Virtuoso members.) Both benefit programs can be combined with Accor's loyalty program so that you can earn elite credit from your stays.

Sofitel Virtuoso Benefits

  • Upgrade at check-in if available
    • For 2017, the Sofitel Chicago Miracle Mile, Sofitel Brussels Le Louise, Sofitel Legend Old Cataract Aswan, and The Sofitel Le Grand Amsterdam offer upgrades at time of booking, if available
  • Daily full breakfast for two, including buffets where offered
  • Added-value amenity chosen by each member property, typically $100 in value, once per stay
  • Early check-in and late check-out, if available on arrival

Virtuoso-member Sofitel Hotels

  • Sofitel Brussels Le Louise; Brussels, Belgium
  • Sofitel Casablanca Tour Blanche; Casablanca, Morocco
  • Sofitel Chicago Magnificent Mile; Chicago, Illinois, USA)
  • Sofitel Legend Cartagena Santa Clara; Cartagena, Colombia
  • Sofitel Legend Metropole Hanoi; Hanoi, Vietnam
  • Sofitel Legend Old Cataract Aswan; Aswan, Egypt
  • Sofitel Legend Peoples Grand Hotel Xian; Xian, China
  • Sofitel Legend The Grand Amsterdam; Amsterdam, Netherlands
  • Sofitel Montevideo Casino Carrasco & Spa; Montevideo, Uruguay
  • Sofitel Munich Bayerpost, Munich, Germany

Rates with Virtuoso and STEP Benefits

Virtuoso rates are always the same as the hotel's Best Flexible Rates.

Sofitel rates are eligible for STEP Program benefits at select Sofitel and MGallery Hotels.

Sofitel and MGallery STEP Preferred Partner Program Benefits

Select Sofitel and MGallery Hotels

  • Breakfast for two guests, Continental or Buffet (depending on hotel)
  • Upgrades – based on availability upon arrival
  • Early check-in & Late check-out – based on availability
  • Management greeting upon arrival
  • Welcome amenities
  • Complimentary High-speed Internet
  • Express check-in
  • Personalized welcome note with amenity from the GM and/or HERO
  • Automatic placement at top of waitlists
  • No walk policy for guaranteed bookings